> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wpcompress.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Refunds & Cancellations

# We're always here to help!

With WP Compress, you get more than just the software, you get dedicated support who's top priority is helping you succeed!

![](https://storage.crisp.chat/users/helpdesk/website/49a2bcd521bcc400/testimonial-supports_1sdf44z.png)

* Global Coverage (Team Members Across Multiple Zones)
* Typical issue resolved in minutes (when agent available)
* Typical advanced issue fixes provided within 24-48 hours
* Daily coverage (including limited time on weekends)
* Toggle system where no change is permanent

Our team is hands on and will make fixes for you, offer configuration tips and advice and are always here to make sure you succeed!

# Refund & Cancellation Policy


**Free Plan**
We offer a generous [free plan](https://wpcompress.com/register/) so that you can try before you buy.

**Monthly Plans**
You may cancel a monthly membership at any time to cancel billing for future payments.

**Lifetime Plans**
Due to limited release quantities and reserved spots, lifetime plans are non-refundable. 

We strongly recommend trying a free option to determine fit before commiting to a monthly or lifetime plan, but no matter what you select, we're here to help!

If you are having an issue, please see our article on [Getting Technical Support](/en-us/article/getting-technical-support-6sykno/)